About Our Website
This website sells trainers and footwear for customers in the UK.
When you shop with us, you agree to the rules written below.
We keep these rules simple so you can understand everything clearly.
2. Using Our Website
- You must be 18+ to place an order.
- Please use correct details (name, address, phone, email).
- Do not copy our photos, text, or designs without permission.
- We can update prices or product details anytime without notice.
3. Product Information
We try our best to show:
- clear photos
- correct colours
- correct sizes
- material details
But small differences can happen because of screen brightness or lighting.
4. Orders & Payments
- Orders are confirmed only after payment is received.
- You will get an email with your order number.
- We use secure payment methods for safe checkout.
- If payment fails, your order will not be processed.
5. Shipping & Delivery
- We deliver across the UK.
- Normal delivery time: 3–5 working days.
- Busy seasons or weather may cause small delays.
- You must give a correct address; we are not responsible for wrong addresses.
6. Returns & Refunds
We offer returns under simple rules:
You can return if:
- The trainers are unused, unworn, and in original box.
- You contact us within 14 days of receiving the item.
You cannot return if:
- The trainers are worn outside.
- The item is damaged after use.
- The box or packaging is missing.
Refund will be processed after we receive and check the item.
7. Exchanges
If the size does not fit, you can request an exchange (stock depending).
You may need to pay extra postage for sending the item back.
8. Cancel Your Order
You can cancel before your order is shipped.
After shipping, it will be treated as a normal return.
9. Faulty Items
If you receive a faulty item:
- Contact us within 48 hours
- Send clear photos
- We will replace or refund after checking
10. Prices & Changes
- All prices are in GBP (£).
- We may change prices anytime.
- Discounts or offers may end without notice.
11. Privacy
We keep your information safe.
We do not sell or share your data with anyone except delivery partners.